Infiniti provides technical writing services to deliver comprehensive user and technical documentation throughout the software lifecycle to support all aspects of information technology projects and ongoing information technology operations.
Infiniti's technical writing specialists are highly effective and experienced at working with end users and technical staff to gather technical information, from which they identify and understand a document’s audience to produce accurate and appropriate documentation. Infiniti has experience developing extremely complex technical documentation plus preparing and presenting technical documents for all levels of users, team members, and executive management.
Our technical writing services include producing and updating the following types of technical documents:
- BPR Documents
- Feasibility Study Reports
- Request For Proposals (RFP)
- Disaster Recovery Plans
- COOP/COG Plans
- Business Requirements Documents
- Technical Requirements Documents
- Requirements Traceability Documents
- Technical Architecture Documents
- System Architecture Documents
- Data Architecture Documents
- Network Architecture Documents
- Security Architecture Documents
- Detailed Design Documents
- System Test Plans
- Stress/Performance Test Plans
- Configuration Control and Release Management Plans
- Integration Build Plans
- Deployment Models
- Knowledge Transfer Plans and Presentations
- Technical As-built Documents
- Implementation and Release Plans
- User Manuals
- Standards and Procedures manuals
- Quality Management Plans and Reports
- Detail Design Documents
- Change Management Plans
- Risk Management Plans
- Project Management Plans
- Network and Technology infrastructure Documents
- Help Desk Manuals
- Operations Manuals
- Training Manuals
In addition to actual document preparation our technical writing specialists have experience in analysis, design, JAD session facilitation, presentation development and delivery, as well as other support services that are required on complex IT projects.
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