Infiniti’s BPR services are focused on analyzing current business processes (the “As-Is” environment) to allow redesign of the processes, associated systems, and organizational structures to optimize overall business process and business program performance (the “To-Be” design). Infiniti’s BPR specialists have experience with both business process and business program re-engineering and understand how to adeptly combine the use of strategy, process, technical, organizational structure along with cultural change management and training to optimize a businesses’ performance. Infiniti’s BPR services include:
- Business Process Analysis (i.e. Assessment of the Current “As Is” Environment)
- Business Process Re-Design (i.e. Development of Recommendations for Future “To Be” Processes)
- Operational Analysis including defining Operational and Policy Requirements
- Performance Modeling
- Process Management
- Identification of Standard Work Activities and Performance Measures
- Implementation Plan development to transition to the “To Be” State
- Business Planning
- Business Program Design
- Business Program Development
- Business Program Management
- Strategic Planning
- Business Training Planning and Curriculum Development
Infiniti’s BPR specialists also have extensive IT and project management experience that makes them highly effective in large IT organizations and allows them to plan, organize, and lead an initiative. Infiniti has partnered with the following clients to redesign their business processes:
- CalSTRS
- CalHFA
- California Lottery
- Caltrans
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